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Versa 2 not charging

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‎09-03-2021 17:06 - last edited on ‎09-03-2021 17:50 by Fitbit Moderator

‎09-03-2021 17:06 - last edited on ‎09-03-2021 17:50 by Fitbit Moderator

My Fitbit will not charge. It's deader than a doornail. Even bought a new charger and nothing. 

 

Moderator edit: updated subject for clarity

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‎09-03-2021 17:49

‎09-03-2021 17:49

Thank you for visiting the Fitbit Community, @Churchnurse.

 

Thanks for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

To resolve battery issues, we recommend following these troubleshooting steps.

 

If after following our recommendations you continue experiencing difficulties, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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