07-22-2024 21:20
07-22-2024 21:20
I own a Versa 2 and the update on July 8th which made the Dashboard disappear also made my Versa 2 stop counting floors correctly. Leading up till July 8th my daily number of floors from July 1st to July 7th were as follows: 28, 9, 11, 21, 19, 9 and 12. These are typical of what I would do in a day. From July 8th to July 22nd these are my daily number of floors 116, 253, 251, 184, 211,176, 186, 190, 117, 268, 302, 117, 77, 38 and 225. I have no idea how the Versa 2 is counting this many floors. I can assure you that I am not doing this many floors. I have achievements that I do not deserve because of this miscounting of floors. I know you made several changes when you removed the Dashboard which everyone thinks was a mistake. Still, there were obviously other changes you put through that are ruining Fitbits ability to accurately track fitness. Please either roll back your changes or fix the problems you created with your updates. I hope you bring back the Dashboard. It is a shame that the changes that Google has made since purchasing Fitbit are destroying the brand. (Please note I have restarted the Versa 2 several times)
07-28-2024 19:54
07-28-2024 19:54
I am having the same problem. Floors are not being correctly counted. Now the right side of the screen is unresponsive. I can set a timer but cannot start it. Help!