Versa 2 not getting notifications

[SunsetRunner]

Versa 2 won’t show text messages or other app notifications. I deleted and re installed Fitbit app. I **ahem** down Fitbit watch as well. I also went to setting to be sure Fitbit had the apps selected to receive notifications and yet, still not receiving notifications.

[JuanJoFitbit]

@SunsetRunner Welcome to our Fitbit Community. I totally understand how you feel about the notifications issue that your Versa 2 has experienced. By the way, thank you for trying to get this issue fixed before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

Finally, monitor your watch during the next 24 hours and see if it receives notifications properly.

Hope this helps.

[AshleyMI]

My versa stopped getting notifications about 2 weeks ago.  I tried everything. Reset my phone, app and versa to start from scratch and still nothing. Everything else still works, but I paid the $300 so I could see my texts while working.  

Tried Fitbit chat and they couldn't find anything else for me to try, I ended up buying the Sense,  guess we will see if that one works better next week.  

I hope they figure it out, I've seen a lot of complaints about the lack of notifications. I've been a fitbit user almost a decade and I love the product overall, but it's the small issues that never get fixed that will cause me to switch brands.  

Hope the Sense is as good as the online reviews🤞

[JuanJoFitbit]

@AshleyMI Thank you for joining our Fitbit Community and this thread. I'm sorry to hear about the experience you had with your Fitbit Versa. We appreciate your feedback and comments since this helps us to keep improving.

We also appreciate your preference with our Fitbit products and services.

By the way, congratulations for your Fitbit Sense. Don't hesitate to contact our forums in case you need assistance with it and we'll be happy to help you.

See you around.