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Versa 2 not logging activity

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‎12-11-2021 11:38

‎12-11-2021 11:38

I walked for over 2 hours this morning, but only the first 1 hour 6 minutes was logged. The steps for the second hour were logged but it doesn't show as an activity and no active minutes were recorded, despite the step graph showing the activity as intense on my laptop dashboard. I have logged out and re-booted my Versa 2 and re-synced with my iphone, but it still doesn't show as an activity or active minutes.

 

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‎12-12-2021 02:32

‎12-12-2021 02:32

HI, @hippydippy -  is it possible there was a battery issue, it can decline rapidly if it gets cold.

Author | ch, passion for improvement.

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‎12-12-2021 19:47

In response to Guy_

‎12-12-2021 19:47

Thank you, but no. It wasn't that cold and I had about 70% battery when I finished.

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