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Versa 2 not logging my steps correctly

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‎05-09-2020 08:10

‎05-09-2020 08:10

This is my first time using Versa 2, I’ve had a charge 2 in the past and I loved it. I never had any issues with incorrect step count. I read the reviews and noticed the issues but wanted to try the Versa 2 anyway, now I’m having the same step issues as was in the reviews. 
Just now I went from having 649 current steps to now having 13 current steps, I’ve been up since 7:30 this morning and have been walking around my apt

a lot. Can someone PLEASE help me figure this out or I am going to be returning this!! I’m trying to exercise and lose weight but if this keeps up it won’t help me at all! 
NOT HAPPY AT ALL WITH THIS ISSUE!!!

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‎05-28-2020 10:29

‎05-28-2020 10:29

I am having the same issue...ever since the last update. And i need my steps for PTO at the job!!!!

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