07-06-2019 01:14 - last edited on 07-07-2019 12:13 by AlvaroFitbit
07-06-2019 01:14 - last edited on 07-07-2019 12:13 by AlvaroFitbit
Help??, my calls, don't registrer om my Versa,?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
07-07-2019 12:15
07-07-2019 12:15
@frmonica, welcome! It's nice to have you on board!
Let me help you with your call notifications on your Versa. Which phone are you using? Is it compatible? If you haven't set them up then please try these instructions. If the issue persist then please try the following:
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
07-07-2019 12:15
07-07-2019 12:15
@frmonica, welcome! It's nice to have you on board!
Let me help you with your call notifications on your Versa. Which phone are you using? Is it compatible? If you haven't set them up then please try these instructions. If the issue persist then please try the following:
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
05-24-2020 21:20
05-24-2020 21:20
My Versa stopped receiving call notifications and I did all the troubleshooting advice in this post and I still do not receive call notifications. Any more suggestions? Texts come through no problem as do emails and calendar notifications. Not sure why call notifications aren't coming through. Thank you for any help!
05-24-2020 23:05
05-24-2020 23:05
Hi nice to me you here,i will be so happy if you text me back thanks
05-25-2020 05:26 - edited 05-25-2020 05:27
05-25-2020 05:26 - edited 05-25-2020 05:27
Hi @MMV12, it's great to see you in our Fitbit forums. Regarding the call notifications issue that your Fitbit Versa has experienced, I appreciate the time spent trying the recommended troubleshooting steps before contacting our forums.
Before proceeding accordingly, I'd like to know if your phone has the most recent Fitbit app version installed. If the app is up to date, turn off the notifications, log out of the Fitbit app, restart your phone again, open the app and log in. Finally, turn on the notifications feature and monitor them during the next 24 hours and see if it notifies you when receiving a call.
Thank you for joining us in this thread @jameswesley. In order to avoid any confusion on my end, please let me know if your Versa is also experiencing issues when receiving call notifications.
I'll be around if any question arises.
05-26-2020 09:30
05-26-2020 09:30
Thank you @JuanJoFitbit! I did all that was posted and I still cannot receive calls notifications on my Versa. Any other suggestions?
05-28-2020 10:23
05-28-2020 10:23
@JuanJoFitbit my Versa now shows missed calls, but will not vibrate for an incoming call?!! Any troubleshooting ideas? Thank you!