Versa 2 not receiving notifications - QuickView issue

[Debi56]

The last few days my Versa 2 is not responding with time when I bring my arm up, also not receiving any notifications. All updates are current. Only a year old. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Debi56, welcome to the Community Forums.

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps. Such help article includes a restart process that should fix the QuickView issue as well.

Looking forward to your reply.

[Debi56]

Hi, I have a Motorola Moto G Power. The problem started about 4days ago. My
notifications look ok, I did find my sleep mode and do not disturb was on,
thanks to my 2 yr old grandson. He sees my Fitbit and start touching icons.
I'm going to try the restart to get the quick view working.

Thanks!

[Alexispet4299]

The troubleshooting doesn't seem to help. I have the same issues between my pixel 5 and versa 2. I got the watch for Black Friday and am so disappointed that I am experiencing these issues. 

[Debi56]

I got my notifications fixed but the quick view isn't working, I restarted
my Versa2 didn't help