Versa 2 not receiving notifications

[Momorama]

Since the latest update (weeks ago) my versa does not show or notify me of texts. It will show calls, but no texts. Also, The same calendar notifications come on repeatedly within a matter of minutes (which is really annoying!!) 

What is going on Fitbit? I’ve checked and my versa 2 is “up to date”.

Moderator edit: updated subject for clarity

[SunsetRunner]

Hi @Momorama , Fitbit is not only "wrestling" with the iOS 13 update regarding notifications caused by Apple, but also from some minor problems after the latest Firmware update. Not all users are "victim" of this update. Althought it's very inconvenient, I would ask you to be patient. Regards kuzibri

[JuanJoFitbit]

@Momorama, I'm sorry for the late response! However, I appreciate the steps you have tried before contacting our forums in regards the notifications issue that your Versa is experiencing.

I'd like to know what is the brand and model of your phone. In the meantime, please try the troubleshooting steps that are listed in this help article. After this, monitor your text notifications and see if the issue gets fixed.

Thank you for your help @SunsetRunner.

Looking forward to your response.

[Momorama]

iPhone 7s

[JuanJoFitbit]

@Momorama, thank you for getting back and letting us know the model of your phone.

I'd like you to take a look at Matthew's post, which explains more information about this issue and shared some steps that you can try in the meantime.

We appreciate your patience and understanding with this.

I'll be around if any question arises.