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Versa 2 not receiving notifications

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‎03-15-2021 03:20 - last edited on ‎03-15-2021 17:26 by Fitbit Moderator

‎03-15-2021 03:20 - last edited on ‎03-15-2021 17:26 by Fitbit Moderator

Hi, my notification on my versa 2 keep stop working keeps says to restart my phone but it doesnt work any help please 

 

Moderator Edit: Clarified subject

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‎03-15-2021 17:26

‎03-15-2021 17:26

Hello @Ema2021, it's nice to see you again participating here in the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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