help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not receiving some notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-18-2019 11:40

‎09-18-2019 11:40

I got my versa 2 yesterday and set it all up, and it was working perfectly. Suddenly, I stopped receiving snapchat notifications on it. Every other app works fine (whatsapp, messenger, instagram instagram etc.) But not Snapchat. I've checked all my notification settings within Fitbit, within Snapchat, and withing my phone settings. Unpairing my fitbit from my phone also didn't work. 

Best Answer
Labels:
2 REPLIES 2

‎09-19-2019 02:43

‎09-19-2019 02:43

I'm having the exact same problem with my charge 3. I've had Snapchat notifications working fine for the last few months since I got it, but as of yesterday it just won't push the notifications to my fitbit. I think it might be an issue with an update because I had one for Snapchat and Fitbit before it stopped, I'm surprised I haven't heard more about it. Hope this post gains some traction and we get a response.

Best Answer

‎12-12-2019 20:58

‎12-12-2019 20:58

Did this ever get resolved for you?

 

I'm having the same problem. I just upgraded to a versa2 today. All notifications work except for notifications from wire messenger. I got one notification from it and then *poof* no more. Nothing I have tried has helped.

 

If you did get it figured out, can you share your method?

Best Answer
0 Votes