Versa 2 not receiving text messages

[CarolineS1970]

Since updating to iOS15 I'm no longer receiving text messages on my Versa 2.  I've tried everything I can think of, reset network settings, deleted and re-added the app, reset the Versa, deleted the versa from the app and then re-added it, turned off all notifications and then turned them back on and I've now run out of ideas as to what else to try.  It is now getting very frustrating!

[Guy_]

Hi, @CarolineS1970 - on the off chance, have you checked your Quick Settings; pull down from the top of the watch once, as if to see notifications, and then again and click on the 2 white bars.

Check your watch has not got into Sleep or Do not disturb mode.

[CarolineS1970]

Thanks for the suggestion, nothing is on do not disturb or sleep mode and still no joy!

[Guy_]

@CarolineS1970  - after reinstalling the Fitbit App,, or Device, just to be sure, did you setup all your Notifications and app Notifications again ?

[CarolineS1970]

Hiya,

Yes, set up all notifications from scratch again and nothing has worked! Have tried every tip I’ve seen on you tube and online and there are no other settlings left that I can check, very frustrated with it as it’s worked perfectly up until now.

Sent from my iPhone

[Guy_]

Hi @CarolineS1970 - well you have done everything possible it seems. Good job.

Have a check in the forums for an issue with that version of iOS.  Seem to recall it may be a known issue that is being investigated.

May be Fitbit Support will be able to tell you, then all you can do is wait for a fix .