Versa 2 not receiving text notifications

[gretch9]

I've had the Versa 2 for about 6 weeks. I have a Samsung Galaxy s10+ and use the Messages app for texts. I don't receive text notifications to the Versa 2. All notifications are turned on and enabled within the Fitbit app. I have enabled all permissions within the phone's settings. I have show text preview turned on. I have deleted the versa from my Bluetooth paired devices and repaired it. I have reset the Fitbit. Turned my phone off and on. Done, verified, switched off and on, gone through all the previous steps and troubleshooting several times. Phone calls, emails (mostly), and calendar notifications come through.

My Fitbit received an update today and I thought for sure they would have fixed and addressed the text notification issue. Not the case for me. SO disappointing. Interestingly, when I first received the watch, text notifications came through for like a day. Then stopped. 

[JuanJoFitbit]

@gretch9, it's great to see you in our Fitbit Community. I'm sorry to hear that your Fitbit Versa 2 stopped receiving notifications from your Samsung Galaxy s10+. I appreciate the time spent trying the troubleshooting steps you mentioned above before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

keep me posted on the outcome.