05-18-2021
15:45
- last edited on
12-25-2022
04:32
by
YojanaFitbit
05-18-2021
15:45
- last edited on
12-25-2022
04:32
by
YojanaFitbit
Acts like it's listening but does nothing. I've reset, reinstalled app, checked permissions, every trick i could find online. Also looses connection frequently. Had my watch a year with no issues but within the last 2 weeks it stopped working with alexa. Any thoughts??
05-19-2021 18:39
05-19-2021 18:39
Welcome to the Fitbit Community, @Journey84.
Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.
Please confirm that you've followed the troubleshooting steps in this article in the menu "What should I do if my voice assistant doesn’t work on my Fitbit smartwatch?".
Whether the above doesn't work, you can set up your watch as a replacement device:
Hope this helps.
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