Versa 2 not showing text msg

[Katjewczyk]

Just got a new phone and now my versa two won’t show any txt msg. Phone calls will still come through. But not my txt. I have gone through all the trouble shooting on the website and still not working. 

[JuanJoFitbit]

Hi @Katjewczyk, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since it's not receiving text messages. By the way, thank you for troubleshooting this issue before contacting our forums.

In order to avoid providing the same information, I would like to know what troubleshooting steps you have tried. In the meantime, try the steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome.