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Versa 2 not syncing - Wrong time

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‎11-20-2020 16:43 - last edited on ‎11-22-2020 14:13 by Fitbit Moderator

‎11-20-2020 16:43 - last edited on ‎11-22-2020 14:13 by Fitbit Moderator

I’ve had problems for quite some time now . Wont sync. Wont tell the right time ! Have contacted support and nothing works ! At one point my watch was off 6 minutes. Now has been off 10 minutes for a month. I’m so done. My Versa 2 was purchased last year October! So disappointing! Ugh ! 

 

Moderator Edit: Clarified subject

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‎11-22-2020 14:13

‎11-22-2020 14:13

Hi @Limpet98, it's nice to see you again participating here in the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared, I understand how frustrating this matter can be for you. Just as mentioned in your post, our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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