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Versa 2 not syncing with Galaxy s21+

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‎02-11-2021 19:22 - last edited on ‎02-12-2021 15:52 by

‎02-11-2021 19:22 - last edited on ‎02-12-2021 15:52 by

My versa 2 isn't syncing with my new galaxy?! Any suggestions?

 

 

Moderator edit: subject for clarity

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‎02-11-2021 21:58

‎02-11-2021 21:58

Try logging out of Fitbit app and restarting phone and watch, hold button for a few seconds till it vibrates and then logo appears

Author | ch, passion for improvement.

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‎02-12-2021 15:58

In response to Guy_

‎02-12-2021 15:58

Welcome to the Fitbit Community, @Boltsee11. It's nice to see you around and thank you for your help, @Guy_.

 

@Boltsee11 Thanks for the details shared in your post. Most phones work with the Fitbit app and Fitbit products if they meet our minimum OS requirements. For more information, see Fitbit-compatible devices. I recommend confirming if your watch is paired to your Fitbit account by doing the following:

 

  1. Open the Fitbit app and tap your profile picture from the Today tab.
  2. If you don't see any device paired, tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

For complete troubleshooting instructions, see Why can't I set up my Fitbit device?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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