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Versa 2 not syncing

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‎03-31-2020 16:20

‎03-31-2020 16:20

My versa is not syncing properly. It's logging everything right but just not syncing this happens every couple of days and I have to delete it and set it up again and again. I'm not due why this is happening any tips would be appreciated. Thanks 

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‎04-18-2020 09:26

‎04-18-2020 09:26

Hi @Fionab129, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the syncing issues that your Fitbit Versa 2 is experiencing, I appreciate the time spent trying the get this issue resolved before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, sync your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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