05-09-2021 08:46 - last edited on 05-09-2021 20:02 by LiliyaFitbit
05-09-2021 08:46 - last edited on 05-09-2021 20:02 by LiliyaFitbit
The watch is not syncing
Moderator edit: subject for clarity
05-09-2021 10:13
05-09-2021 10:13
Mine hasn't synced for over a month now, so you're not the only one 😕
05-09-2021 20:05
05-09-2021 20:05
Welcome to the Fitbit Community, @Chakou. It’s good to see you in the community, @bellagorilla.
Thanks for the details shared in your posts. I understand how you are feeling about this situation and recommend following our troubleshooting instructions in Why won't my Fitbit device sync?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-11-2021 13:51
05-11-2021 13:51
Thanks for sharing, @LiliyaFitbit but I've been trying those troubleshooting steps for the past month to no avail. I don't know what to do to get it to sync anymore. The watch will pair with I've tried installing the Fitbit app onto, but it won't seem to sync so... 😕