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Versa 2 not syncing

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‎12-29-2023 09:00 - last edited on ‎12-29-2023 13:29 by Fitbit Moderator

‎12-29-2023 09:00 - last edited on ‎12-29-2023 13:29 by Fitbit Moderator

Versa 2 Is not connecting to my phone 

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2 REPLIES 2

‎12-29-2023 10:49

‎12-29-2023 10:49

HI @PaulaCL - this can be due to the new V4 Fitbit App which has difficulty staying in sync, try holding the watch button for 10 seconds till it vibrates and the logo appears and restart the phone too, it may help temporarily.

Author | ch, passion for improvement.

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‎12-29-2023 13:15

In response to Guy_

‎12-29-2023 13:15

Welcome to the forums @PaulaCL.

Thank you for sharing with us the inquiry regarding Versa 2. 

In addition to the restart suggested gently by @Guy_ , I'd recommend you try all the steps listed here to resolve syncing problems.

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