help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not tracking daily activity.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-14-2023 08:53

‎04-14-2023 08:53

Super frustrating this is my 3rd Versa 2 and the 3rd time the stats will randomly stop syncing correctly. I can fumble through the other stats and see all the info so why the heck is it not transferring to the daily activity??? I'll be looking into Apple Watches to see if they have the same issues. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-14-2023 09:39

‎04-14-2023 09:39

Hi @MizBHaven  - it can often be a phone problem or phone settings problem, but first restart the watch and logout of the  Fitbit App on the phone and swipe of the active window.

 

Turn off any other Bluetooth phones or devices, restart your phone and sync. That may fix it for now and if it is a configuration problem it may come back.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎04-14-2023 12:33

‎04-14-2023 12:33

I totally agree and understand your frustration. This week my Fitbit failed to track my activity. There is no rhyme or reason and hoping the problem will correct itself but I’m not confident in this product any longer.

Best Answer
0 Votes