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Versa 2 not tracking exercise

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‎12-03-2019 16:03

‎12-03-2019 16:03

Before my workout I tapped the workout and it tracked my exercise while I was working out. It is not showing up on my app or my Fitbit or on Fitbit.com. Any solutions to this problem? I manually logged in my exercise which I’ve never had to do before. 

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‎12-04-2019 14:20

‎12-04-2019 14:20

@SunsetRunner It's nice to see you on the Community. Thanks for the details mentioned. 

 

It's pretty weird that you're tracking your exercise but it isn't syncing to your Dashboard. I would like you to restart your watch and then try tracking another activity. Please make sure you're starting the activity and finishing it as soon as you stop exercising. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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