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Versa 2 not tracking my Sleep

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‎07-27-2023 11:56 - last edited on ‎07-27-2023 17:20 by Fitbit Moderator

‎07-27-2023 11:56 - last edited on ‎07-27-2023 17:20 by Fitbit Moderator

 not tracking my sleep accurately on my versa 2

 

Moderator edit: clarified subject.

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‎07-27-2023 17:18 - edited ‎07-27-2023 17:19

‎07-27-2023 17:18 - edited ‎07-27-2023 17:19

Hi @tooty1. Welcome to the community.

Thanks for sharing the inquiry regarding your Versa 2.

Before considering other options, please keep in mind that there are some factors that may prevent your tracker from recording your sleep. Please make sure of the following:

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device as described in this help article.
  • If you slept for less than 1 hour for sleep patterns or less than 3 hours for sleep stages.
  • If your device’s battery is critically low.

If you haven't done so already, please try to complete a restart.  

In addition, please wear your device on your non-dominant hand and monitor it for the next few days. In the meantime, for the nights that don't have sleep data, you can manually log your sleep by going to the Fitbit app, tapping on the "+" icon next to the sleep tile > Add Sleep Log and entering your details. 

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