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Versa 2 not tracking sleep

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‎06-10-2020 23:56 - last edited on ‎07-13-2020 05:13 by Fitbit Moderator

‎06-10-2020 23:56 - last edited on ‎07-13-2020 05:13 by Fitbit Moderator

I have a new Versa 2 and used it overnight for the first time.

 

I woke up this morning and there is no sleep data whatsoever. How can I get this fixed please?

 

 

Moderator edit: updated subject for clarity

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‎07-13-2020 05:13 - last edited on ‎08-26-2024 03:06 by Fitbit Moderator

‎07-13-2020 05:13 - last edited on ‎08-26-2024 03:06 by Fitbit Moderator

Hi @Laurzj82, welcome to our Fitbit Community! Regarding the sleep tracking and recording issues that your Versa 2 has experiencing, I was able to get in touch with our Support team and was told that they assisted you via phone. Please don't hesitate to get back if more assistance is needed.

I'll also be around if any question arises.

JuanJo | Community Moderator

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