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Versa 2 not tracking steps

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‎07-05-2021 05:49 - last edited on ‎07-05-2021 14:56 by

‎07-05-2021 05:49 - last edited on ‎07-05-2021 14:56 by

Recently when I wake up in the morning, I have to turn my fitbit versa 2 off and then back on for it to start counting my steps. I'm just trying to figure out why it's doing that? It started around Thursday of last week. 

 

 

Moderator edit: subject for clarity

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‎07-05-2021 15:04

‎07-05-2021 15:04

Welcome to the Fitbit Community, @Buggie007.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern and recommend checking if your watch is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device? 

 

Hope this helps! 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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