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Versa 2 not turning on

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‎09-01-2020 00:46 - last edited on ‎09-02-2020 22:08 by Fitbit Moderator

‎09-01-2020 00:46 - last edited on ‎09-02-2020 22:08 by Fitbit Moderator

So my fotbit just died in the middle of a workout, not even a year old. Cant do a factory reset cause pushing the button does nothing. First time getting a fitbit but this makes me think I wont get another. Batterynfully chargrd, no lights in the back, button does nothing. Any idea folks?

 

Moderator Edit: Clarified subject

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‎09-02-2020 22:07 - last edited on ‎09-01-2025 07:02 by Fitbit Moderator

‎09-02-2020 22:07 - last edited on ‎09-01-2025 07:02 by Fitbit Moderator

Hi @IrishJames, welcome to the Community Forums!

Thanks for your post and for the details that were shared. If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. 

I'll be around if further assistance is needed.

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