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Versa 2 not turning on

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‎01-23-2021 14:04 - last edited on ‎01-24-2021 20:44 by Fitbit Moderator

‎01-23-2021 14:04 - last edited on ‎01-24-2021 20:44 by Fitbit Moderator

I restarted my watch because I wasnt getting notifications and it will not turn back on. I have had it on the charger (that works in my boyfriends) for a few hours and no change.

 

Moderator Edit: Clarified subject

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‎01-24-2021 20:44 - last edited on ‎08-18-2025 11:57 by Fitbit Moderator

‎01-24-2021 20:44 - last edited on ‎08-18-2025 11:57 by Fitbit Moderator

Hi @Selliott003, welcome to the Community Forums.

Thanks for bringing this to our attention. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. Such article includes a restart process which can be really helpful for this situation

Looking forward to your reply.

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