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Versa 2 not turning on

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‎06-01-2021 15:24

‎06-01-2021 15:24

My versa 2 is not turning on. The Fitbit symbol comes up on the screen but nothing is happening. It’s like it’s frozen. Any ideas what to do to get it to work again? Any help is appreciated. Thanks.

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‎06-01-2021 17:09

‎06-01-2021 17:09

Welcome to the Fitbit Community, @ConorOShea.

 

Thank you for the information provided.

 

Please follow these troubleshooting steps to resolve battery issues.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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