Versa 2 : notification bar date is wrong!

[Vlxrui]

Hi,

The main display of my versa 2 is showing a different date from the drop down notification view.

Eg. Main display is Oct 5, when I swipe down , the date beside the battery percentage is showing Oct 2.

Restarted it but nothing seems to help.

[JuanJoFitbit]

@Vlxrui welcome to our Fitbit Community! I'm happy to assist you with your Versa 2 since the "Notifications" display doesn't show the correct date even though you have restarted it before contacting our forums.

Please make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, try turning off the notifications feature, then log out of the app, restart your phone, open the app and log in. Finally, turn on the notifications feature, sync your Versa and see if the issue gets fixed.

In case the issue persists, try changing the clock face to one developed by Fitbit, not a third party clock face.

Keep me posted on the outcome! 😀

[Rich_Laue]

This might simply be an issue that the designer of your watch face needs to address. 

I assume that the notification date is correct. 

[JuanJoFitbit]

@Rich_Laue I'm sorry for the late response. However, I also agree with you. Thank you for your great input.

[Pearlynb]

I am also having this issue, I have not changed the watch face, its what came already on the watch.

[JuanJoFitbit]

@Pearlynb, thank you for joining us in this thread and our Fitbit Community. By the way,.thank you for joining us in this thread.

Since you mentioned that your Versa is not showing the correct date either, even though you have a clock face developed by Fitbit, I'd like you to try a regular restart. To do so on your device, follow the steps listed in this help article. After this, sync your watch and see if the issue gets fixed.

Let me know how it goes.