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Versa 2 notifications issue

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‎06-16-2021 06:52 - last edited on ‎06-16-2021 09:51 by Fitbit Moderator

‎06-16-2021 06:52 - last edited on ‎06-16-2021 09:51 by Fitbit Moderator

Hello, I have the Versa 2 model purchased on 8th August 2020, and Oneplus 7T, I have an issue with the notifications. I turn them on, they work fine for a couple of hours and then suddenly stop working. I try all the steps mentioned, restarting the phone, force quitting the app, turning off and then on the Bluetooth, syncing the phone again, nothing works. I have to delete the app everytime and sync my versa 2 all over again and then it works for a few hours and then the same situation again. Please help, I have this issue from the very first day. Thanks.

 

 

Moderator edit: updated subject for clarity

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‎06-16-2021 09:50

‎06-16-2021 09:50

@Samiksha8 Welcome to our Fitbit Community. I totally understand how you feel about the notifications issue that your Versa 2 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I noticed that you contacted our Support team and they assisted you via phone and email. Please reply to their email in case the issue persists and they'll be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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