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Versa 2 notifications not clearing

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‎12-16-2020 10:41 - last edited on ‎12-16-2020 16:42 by Fitbit Moderator

‎12-16-2020 10:41 - last edited on ‎12-16-2020 16:42 by Fitbit Moderator

I have two different notifications that don't want to clear on my Versa 2. All software up to date.

 

Moderator Edit: Clarified subject

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‎12-16-2020 16:36

‎12-16-2020 16:36

Hi @AmorieBotha, welcome to the Community Forums.

 

Thanks for bringing this to our attention, seems odd that 2 specific notifications are not clearing from your Versa 2. To fix this, I recommend you to restart your device following the next steps:

 

  1. For Fitbit Versa 2, hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

 

Let me know if the issue persists. 

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