Versa 2 notifications stopped working

[GetFitCG]

Notifications keeps working and then stop on my Samsung S9.  In the notification setting has an error "Notification service not running.  A phone restart is required to re-enable notifications on your tracker.  I restart the phone and even do a shut down, still doesn't work.  Help please!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@GetFitCG, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the notifications feature stopped working. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome! 😀

[kronos8967]

JuanJoFitbit,

I've tried all of the steps in the in the link and I still cannot get notifications for texts and phone calls to my watch. I have the versa 2 watch and my phone is a Samsung Galaxy S7 Edge. I was finally able to sync my watch and phone after several attempts. Every thing works except getting notifications.

[GetFitCG]

Hello,
Fitbit/phone worked fine for most of the day without me doing anything then
all of a sudden it stopped working....not getting email or calls.

I have reinstalled the app and also followed all instructions.
--
Sent from Gmail Mobile

[GetFitCG]

I got an email after posting the above but no calls will come in. Cannot sync phone error no device found but versa 2 is paired.

[GetFitCG]

I started to get emails now not getting calls

[GetFitCG]

After impairing fitbit from my iPad and only pairing on phone, issue was rectified.  Only can have paired on one device.

Thanks