05-01-2020 17:14
05-01-2020 17:14
Hi,
I've had my Fitbit Versa 2 since January. A couple of months ago, my watch started to restart constantly. It usually happens after I turn my wrist to check the time, for example. After a few seconds, it turns itself off and restarts. I cannot do a factory reset using the watch screen, because it doesn't work either. I tried holding down the large button in the left for 8-12 seconds to manually reset the watch, but that doesn't work either. I'm using a standard clock face that came with the watch, not one from a 3rd party. Any help or suggestions would be much appreciated.
05-01-2020 18:21
05-01-2020 18:21
Hi @bab0312 , contact Customer Support about this problem. Erik
05-02-2020 10:09
05-02-2020 10:09
@SunsetRunner Will do. Thank you!