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Versa 2 right corner screen doesn't function

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‎03-10-2023 15:11 - last edited on ‎03-11-2023 04:42 by Fitbit Moderator

‎03-10-2023 15:11 - last edited on ‎03-11-2023 04:42 by Fitbit Moderator

Hi,

Just recently the bottom right corner of my screen does not function, so I cannot use the timers or complete exercise modes.

 

All other parts of the screen function correctly 

 

I have hard reset, cleaned and checked for updates with no luck

 

Moderator Edit: Clarified subject

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‎03-10-2023 23:32

‎03-10-2023 23:32

Hi @GraemeI By 'hard reset' do you mean you have tried a factory reset? If that hasn't helped, then it sounds like your Versa 2 is dying, but try changing the clockface and see if that helps. If it is still within the warranty period (one year in most of the world, two years in Europe and Australia) then contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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