05-27-2021 18:00 - last edited on 12-25-2022 04:18 by YojanaFitbit
05-27-2021 18:00 - last edited on 12-25-2022 04:18 by YojanaFitbit
how do I set the time on my versa 2?
It's running 2 hours behind
Moderator edit: updated subject for clarity
05-27-2021 18:36
05-27-2021 18:36
Hi @Valleygal73 ! A warm welcome to the Community! Thank you for your message.
if your Versa 2 is not showing the current time, it needs to be synchronized with the Fitbit app.
Please have a look at these articles: How do Fitbit devices sync their data?
Why won't my Fitbit device sync?
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
05-27-2021 18:39
05-27-2021 18:39
I've been syncing it. Still nothing
05-27-2021 18:44
05-27-2021 18:44
Hi @Valleygal73 , thank you for your reply ! To set the time correctly again, please do the following:
On your phone:
Please go to Settings> Date and Time. (may be named differently, depending on the operating system of the mobile phone)
Switch the automatic time to manual.
Turn your phone off and on again.
Try to sync your watch again.
If the time is set correctly again, you can reset your mobile phone to your desired setting.
If the time is still wrong after the synchronization, please do the following:
On your PC or internet browser :
Please open Chrome, or any internet browser (internet explorer, Firefox, etc)
Go to fitbit.com and log in with your password and email address.
Tap on Settings (gear top right)
Under Personal Settings> Time Zone, select any time zone.
Save the changes. (Press send)
Then please go to the Fitbit app on your mobile phone.
Click on "Your profile picture> Advanced settings"
Turn off the "Automatic time zone" and "Automatic location" options. The selected time zone should appear to you. Then select Berlin and your location again.
Turn your phone off and on again.
Try syncing your Versa again.
The time should be displayed correctly on the clock again.
If your tracker's time is an hour out of date and doesn't automatically adjust to daylight saving time, use the steps above to make sure that you are in the correct time zone. The daylight saving time settings are automatically configured by selecting the time zone.
Hope it helps
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.