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Versa 2 says to unlock with phone, but no device on app

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‎08-30-2021 01:38 - last edited on ‎08-30-2021 11:14 by

‎08-30-2021 01:38 - last edited on ‎08-30-2021 11:14 by

My Versa 2 is saying unlock with phone but I can't as it has some how deleted off my app. 

 

 

Moderator edit: subject for clarity 

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‎08-30-2021 11:14 - last edited on ‎03-12-2024 03:16 by Fitbit Moderator

‎08-30-2021 11:14 - last edited on ‎03-12-2024 03:16 by Fitbit Moderator

It’s good to see you in the community, @Josiedol.

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide you a solution.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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