Versa 2 screen and syncing issues

[Sanjy1725]

This morning was fine no problem until about an Hr ago when I noticed my screen is blank and won’t sync to App. I can’t do anything at all. It won’t show stats or anything for that matter. What’s Happening? BTW, full charge, and deleted app reinstalled, still nothing.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Sanjy1725, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the screen won't turn on and it won't sync your data. By the way, thank you for troubleshooting this issue before contacting our forums.

I would like to know if your Versa 2 vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

Regarding the syncing issue, please follow the steps included in this help page in order to fix this issue.

Keep me posted on the outcome.