07-03-2021 09:14
07-03-2021 09:14
Screen is off will not turn back on, it’s working in the background, counting steps and heart rate but the screen will not work.
Have tried resetting it and changing the watch face and that hasn’t worked.
07-04-2021 11:11
07-04-2021 11:11
It’s good to see you in the community, @Kait5991.
Thanks for the details shared in your post and for already trying to resolve the issue. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.