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Versa 2 screen not working

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‎07-03-2021 07:03 - last edited on ‎07-04-2021 11:09 by

‎07-03-2021 07:03 - last edited on ‎07-04-2021 11:09 by

Last week the screen on my versa2 wouldn't swipe, I reset numerous times but the home screen would work but not able to swipe at all. Now the screen is totally blank!! I've tried to reset, but nothing! 

 

 

Moderator edit: subject for clarity 

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‎07-04-2021 11:09

‎07-04-2021 11:09

Welcome to the Fitbit Community, @TraceyV21.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend trying the following:

 

  1. Confirm the steps to restart the device: How do I restart my Fitbit device?
  2. Switch to a Fitbit clock face: How do I change the clock face on my Fitbit device? 

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? 

 

Hope this helps. 

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