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Versa 2 screen blinking

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Since this morning, only a white noise appears on display, a nit like an old crt without signal. I tried a reset but it did  not fix the issue. Please advice. 

Device appears in app.

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Welcome to the Fitbit Community, @JohnWalt.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa 2 screen. Thank you for your efforts to resolve this by doing a restart.  Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you.  Thank you for your time and efforts.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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The same thing happened to me today and its still doing it even after reseting and turning off

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Welcome to the Fitbit Community, @mirjanacurcic.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate your troubleshooting efforts. I could see that you got in touch with our Support team about this. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.  

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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