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Versa 2 screen came off

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‎11-28-2021 21:20 - last edited on ‎11-29-2021 07:35 by Fitbit Moderator

‎11-28-2021 21:20 - last edited on ‎11-29-2021 07:35 by Fitbit Moderator

Hello: My Versa 2 screen fell off and it appears some of the ribbons in the back tore. Is this fixable? I hate to create more waste. 

 

Moderator Edit: Clarified subject

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‎11-29-2021 00:51

‎11-29-2021 00:51

Going by other posts that have reported this problem it is not repairable. However, if you are still within warranty then you should be eligible for a replacement. I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your replacement options.

 

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1 REPLY 1

‎11-29-2021 00:51

‎11-29-2021 00:51

Going by other posts that have reported this problem it is not repairable. However, if you are still within warranty then you should be eligible for a replacement. I suggest contacting customer support via contact.fitbit.com They can check your warranty status and advise on your replacement options.

 

Best Answer