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Versa 2 screen came off

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‎11-26-2020 14:22 - last edited on ‎11-28-2020 04:57 by Fitbit Moderator

‎11-26-2020 14:22 - last edited on ‎11-28-2020 04:57 by Fitbit Moderator

Had this Versa 2 for about a month when the screen literally came off the gasket holding it to the watch band.  I tried gluing it back to no avail as it peeled of again. Now I’m afraid of wearing it in case the screen falls out.

I was looking to file a claim but you can only do so for a band replacement?

 

 

Moderator Edit: Clarified subject

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‎11-27-2020 00:47

‎11-27-2020 00:47

That should be covered by the Fitbit warranty and to file a claim you need to contact customer support via contact.fitbit.com

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‎11-27-2020 00:47

‎11-27-2020 00:47

That should be covered by the Fitbit warranty and to file a claim you need to contact customer support via contact.fitbit.com

Best Answer