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Versa 2 screen came off

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‎01-22-2021 14:43 - last edited on ‎01-22-2021 17:54 by Fitbit Moderator

‎01-22-2021 14:43 - last edited on ‎01-22-2021 17:54 by Fitbit Moderator

The face of my Versa 2 just started popping open today and I cannot make it stay closed.  Is this fixable?

 

Moderator Edit: Clarified subject

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‎01-22-2021 17:53

‎01-22-2021 17:53

Hi @Scubakapside, welcome to the Community Forums.

 

Thanks for bringing this to our attention. Because this is a hardware issue, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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