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Cannot update Versa Lite firmware

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‎01-22-2021 08:13 - last edited on ‎01-22-2021 18:02 by Fitbit Moderator

‎01-22-2021 08:13 - last edited on ‎01-22-2021 18:02 by Fitbit Moderator

I am not able o update my Versa lite

 

Moderator Edit: Clarified subject

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‎01-22-2021 18:01

‎01-22-2021 18:01

Hi @linneapiatt, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To fix this issue, I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

 

Please keep me posted.

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