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Versa 2 screen came off

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‎06-03-2021 11:35 - last edited on ‎06-04-2021 12:36 by Fitbit Moderator

‎06-03-2021 11:35 - last edited on ‎06-04-2021 12:36 by Fitbit Moderator

My Fitbit stopped holding a charge for more than a few hours.. even after all the trouble shooting tips I found online. Yesterday out of the blue while I was eating dinner the face popped off of the base. I have had it since Christmas 2019, is this common of the products? I really want to go get a new one, But I a little leery now.

 

 

Moderator Edit: Clarified subject

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‎06-04-2021 12:37 - edited ‎08-29-2023 10:43

‎06-04-2021 12:37 - edited ‎08-29-2023 10:43

Hi there, @SunsetRunner. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-04-2021 12:37 - edited ‎08-29-2023 10:43

‎06-04-2021 12:37 - edited ‎08-29-2023 10:43

Hi there, @SunsetRunner. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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