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Versa 2 screen came off

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‎06-26-2021 18:01 - last edited on ‎06-30-2021 18:15 by Fitbit Moderator

‎06-26-2021 18:01 - last edited on ‎06-30-2021 18:15 by Fitbit Moderator

My Versa 2 watch face separated and no longer works. This happen on 6/23/2021 while on vacation so I purchased a new Fitbit Sense. Can I get a replacement or a discount?

 

 

Moderator Edit: Clarified subject

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‎06-26-2021 23:50

‎06-26-2021 23:50

A replacement might be an option if you are still covered by the warranty. I suggest you contact customer support who can check your warranty status and advise on your options. You can contact them via contact.fitbit.com 

 

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