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Versa 2 screen came off

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‎11-26-2023 21:11 - last edited on ‎11-27-2023 04:09 by Fitbit Moderator

‎11-26-2023 21:11 - last edited on ‎11-27-2023 04:09 by Fitbit Moderator

The screen of my versa 2 fell off. I never get it wet and I work from home in an office setting so no damage ever occurred. Are there options for this? Any help would be appreciated. Thanks

Moderator Edit: Clarified subject

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‎11-28-2023 02:13

‎11-28-2023 02:13

Hi there, @Chas63. Welcome to the Fitbit Community Forums. I'm sorry to hear that the screen of your Versa 2 has fallen off. I'm sorry to hear that the screen of your Versa 2 has fallen off. I understand where your concern is coming from since you've taken good care of your Fitbit device.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you have any questions regarding the outcome of your case, please feel free to contact our team back. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

We hope to get you back on track soon!

Maria | Community Moderator, Fitbit


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