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Versa 3 stopped receiving Snapchat notifications

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‎11-28-2023 00:52 - last edited on ‎11-28-2023 01:48 by Fitbit Moderator

‎11-28-2023 00:52 - last edited on ‎11-28-2023 01:48 by Fitbit Moderator

Hi there, wondering if anyone else has encountered this. I noticed today that I am no longer receiving notifications from Snapchat on my Versa 3. Prior to today it was working perfectly. Have checked my App and Notification settings and Snapchat is definitely turned on under third party apps on Fitbit. Have also shut down and restarted and re paired to no avail. Anyone else having the same issue?

Moderator Edit: Clarified subject

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‎11-28-2023 02:25

‎11-28-2023 02:25

Hello there, @_Taraz88_. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Versa 3 stopped receiving Snapchat notifications. Thanks for taking the time to check the settings before reaching out. I'll be glad to help you with this. 

To better assist you, may I know if there's any other notifications not coming through? If you're missing other notifications, I'd recommend checking whether your Versa 3 is in DND or Sleep Mode as any of these features will prevent your Versa 3 from vibrating. For more information, see How do I navigate my Fitbit device?

If the above doesn't describe your issue, please see (depending of the mobile phone you're using) Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing?

Hope that helps. 

Maria | Community Moderator, Fitbit


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