Versa 2 screen corrupted

[IanPatrick]

Is my screen dieing?  Its been like this for several days multiple power cycles. Though it's pretty, it's almost unusable... 😞

 

 Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @IanPatrick. Welcome to the Community Forums. Thanks for the images attached in your post. I understand how you must be feeling. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[IanPatrick]

Hello 

 Thank you for the reply. As mentioned in the original post, I have already tried a power cycle. And as you can see in the photos, it's not just the watch face that's affected but the menu as well. 

  Please let me know if you have any other suggestions.  

[MarreFitbit]

@IanPatrick I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.