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Versa 2 screen corrupted

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‎09-25-2022 10:23 - last edited on ‎09-27-2022 08:51 by Fitbit Moderator

‎09-25-2022 10:23 - last edited on ‎09-27-2022 08:51 by Fitbit Moderator

This started the last couple of days.  Anytime I try to see the screen it's nothing but lines, like the screen is malfunctioning.  I've restarted and charged it, even changed the clock face but it hasn't worked and I cannot see it on the watch.  Not sure what to do next.

 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎09-26-2022 06:31

‎09-26-2022 06:31

Hi @Dar137 It sounds like your watch might be dying, but contact Fitbit Support  and see if they are able to help.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-27-2022 08:52

In response to NellyG

‎09-27-2022 08:52

Hi there, @Dar137. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @NellyG Thanks for your advice!

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


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