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Versa Lite won't keep the correct time

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‎09-26-2022 05:24 - last edited on ‎09-27-2022 08:49 by Fitbit Moderator

‎09-26-2022 05:24 - last edited on ‎09-27-2022 08:49 by Fitbit Moderator

My versa 2 is not showing the correct time it is losing minutes any suggestions on how to fix that

 

 

Moderator Edit: Clarified subject

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‎09-27-2022 08:50

In response to NellyG

‎09-27-2022 08:50

Hi there, @Deboone. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. @NellyG Thanks for your help!

 

Please keep in mind that the time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync?

 

Nevertheless, note that the time on your Fitbit Versa Lite may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa Lite is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-26-2022 06:29

‎09-26-2022 06:29

Hi @Deboone  Have you tried Restarting  the watch? Also make sure it is syncing with your phone. If it is not syncing try THIS Help Article on syncing problems.

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Helen | Western Australia

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‎09-27-2022 08:50

In response to NellyG

‎09-27-2022 08:50

Hi there, @Deboone. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa Lite. @NellyG Thanks for your help!

 

Please keep in mind that the time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync?

 

Nevertheless, note that the time on your Fitbit Versa Lite may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa Lite is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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